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First Login

This guide walks you through your first login and initial setup in Praxi.

Accessing Praxi​

  1. Open your web browser (Chrome, Safari, or Edge recommended)
  2. Navigate to app.praxi.au
  3. Enter your email address and password
  4. Click Sign In
tip

Praxi uses invitation-only registration. If you haven't received an invitation, contact your practice administrator. See Registration & Invitations for details.

First-Time Setup​

Complete Your Profile​

On your first login, you'll be prompted to complete your profile:

  1. Personal Details

    • Full name
    • Preferred name (how you'd like to be addressed)
    • Contact phone number

  2. Professional Details (Practitioners only)

    • AHPRA registration number
    • Professional qualifications
    • Medicare provider number (if applicable)
    • Specialisations

  3. Notification Preferences

    • Email notifications
    • SMS reminders
    • In-app alerts

Set Your Working Hours​

If you're a practitioner:

  1. Go to Settings → Practitioner Availability
  2. Set your regular working hours
  3. Add any recurring breaks
  4. Save your availability

Connect Your Calendar (Optional)​

Show your Praxi appointments in another calendar:

  • Google Calendar: open Integrations, then under Yours click Connect on the Google row and follow Google's prompts.
  • Outlook or Apple Calendar: open Settings → Calendar sync, copy your feed URL and subscribe to it from your calendar app.

Two-Factor Authentication​

For security, we recommend enabling two-factor authentication (2FA):

  1. Go to Settings → Security
  2. Click Enable 2FA
  3. Scan the QR code with an authenticator app
  4. Enter the verification code
  5. Save your backup codes securely
warning

Store your backup codes in a safe place. You'll need them if you lose access to your authenticator app.

Browser Requirements​

Praxi works best with:

  • Chrome (version 110+)
  • Safari (version 16.4+)
  • Edge (version 110+)
  • Firefox (version 115+)

Ensure JavaScript is enabled and cookies are allowed for praxi.au. See Browser Requirements for full details.

Troubleshooting Login Issues​

Can't log in?​

  1. Check your email for typos
  2. Use the Forgot Password link to reset
  3. Check your spam folder for password reset emails
  4. Contact your practice administrator

Session expired?​

Praxi sessions expire after a period of inactivity for security. Simply log in again.

Browser issues?​

  1. Clear your browser cache
  2. Disable browser extensions temporarily
  3. Try an incognito/private window

Privacy & Compliance​

info

Privacy Act 1988 — Praxi protects your data under the Australian Privacy Act 1988. All clinical records are encrypted at rest and retained for a minimum of 7 years as required by law. Never store credentials or health information outside of Praxi (e.g., in browser local storage or personal devices).

Install as App (PWA)​

Praxi is a Progressive Web App. Add it to your home screen for quick access:

  1. Chrome/Edge: Click the install icon in the address bar
  2. Safari (iOS): Tap Share → Add to Home Screen
  3. Android: Tap the banner or Menu → Install App

The PWA keeps the app itself available offline, but clinical data always requires a live connection — by design, nothing clinical is stored on your device.

Next Steps​

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