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Leave Management

Manage staff leave requests, track entitlements, and ensure adequate coverage for your practice.

Overview​

Praxi's leave management system handles:

FeatureDescription
Leave requestsStaff submit and managers approve
Balance trackingAutomatic accrual and usage
Coverage planningIdentify and fill gaps
Calendar integrationBlock bookings during leave
ComplianceFair Work Act requirements

Leave Types​

Leave Types​

Praxi supports the following leave types, aligned with Australian Fair Work requirements:

TypeDescriptionTypical Entitlement
Annual leavePaid vacation4 weeks/year (full-time)
Sick leavePaid sick leave10 days/year
Personal/carer's leaveLeave to care for dependants10 days/year
Compassionate leaveBereavement2 days per occasion
Parental leaveBirth/adoption12 months unpaid
Long service leaveExtended serviceVaries by state
Unpaid leaveLeave without payAs agreed
Public holidaySystem-managedAs gazetted

Automatic Leave Accrual​

Leave balances accrue automatically on a fortnightly cycle. The system runs a weekly check and accrues leave when two weeks have passed since the last accrual, following the Australian Fair Work standard of 4 weeks annual leave per year (0.769 days per fortnight for full-time employees).

Leave Balances​

How Balances Work​

SettingOptions
Accrual methodPer pay period, annually, on anniversary
Accrual rateHours per period
CapMaximum balance allowed
CarryoverLimit on year-end balance

Viewing Balances​

Staff can view their balances:

  1. Go to My Profile → Leave
  2. See current balances
  3. View upcoming leave
  4. Check accrual history

Managers can view team balances:

  1. Go to Staff → Leave → Balances
  2. See all team member balances
  3. Export for reporting

Leave balances showing accrued, taken, and remaining entitlements by type

Manual Adjustments​

To adjust a balance:

  1. Go to Staff → [Staff Member] → Leave
  2. Click Adjust Balance
  3. Select leave type
  4. Enter adjustment (positive or negative)
  5. Add reason
  6. Save
Audit Trail All balance adjustments are logged with who, when, and why

for compliance purposes. :::

Requesting Leave​

Staff Self-Service​

Staff can request leave:

  1. Go to My Leave → Request Leave
  2. Select leave type
  3. Choose dates
  4. Add notes (optional)
  5. Submit request

Request Form​

FieldDescription
Leave typeAnnual, personal, etc.
Start dateFirst day of leave
End dateLast day of leave
Partial daysStart/end half days
NotesReason or context
AttachmentMedical certificate if required

Checking Balance Before Requesting​

The system shows:

  • Current balance
  • Pending requests
  • Projected balance after request
  • Warning if insufficient balance

Approving Leave​

Approval Workflow​

Staff requests → Manager notified → Review → Approve/Reject → Staff notified

Reviewing Requests​

  1. Go to Staff → Leave → Requests and filter by status Pending
  2. Review each request:
    • Check balance is sufficient
    • Preview appointment impact (see below)
    • Check for conflicts with other team leave
  3. Click Approve or Reject (a reason is required when rejecting)

Appointment Impact Preview​

Before approving leave, you can preview which appointments will be affected:

  1. Go to Staff → Leave → Impact
  2. Select the staff member and date range
  3. The system shows all existing appointments that fall within the leave period
  4. Plan rescheduling or reassignment before approving

Coverage Management​

Identifying Gaps​

When leave is approved, check coverage:

  1. Go to Staff → Leave → Coverage
  2. Select date range
  3. View:
    • Days with reduced coverage
    • Practitioner availability
    • Client bookings affected

Handling Client Appointments​

ScenarioOptions
Advance noticeReassign or reschedule
Short noticeContact clients to reschedule
EmergencyLocum or emergency cover

Locum Management​

For extended leave:

  1. Add locum as temporary staff
  2. Assign clients/appointments
  3. Set end date for access
  4. Handover notes

Calendar Integration​

Blocked Bookings​

When leave is approved:

  • Practitioner marked unavailable
  • Online booking blocked
  • Existing appointments flagged

Viewing Leave on Calendar​

ViewShows
Day viewLeave indicator on practitioner
Week viewColoured block for leave
Month viewLeave summary
Team viewAll team leave at once

Leave Policies​

Creating Policies​

  1. Leave policies are configured with your staff contracts -- see Contracts
  2. Click Create Policy
  3. Configure:
    • Policy name
    • Who it applies to
    • Entitlements by leave type
    • Accrual rules
    • Approval requirements

Policy Rules​

RuleDescription
Minimum noticeDays before leave starts
Maximum consecutiveLimit on continuous leave
Blackout periodsDates leave can't be taken
Certificate requiredPersonal leave > X days
Approval levelsWho can approve what duration

Example Policies​

Staff TypeAnnual LeavePersonal LeaveNotes
Full-time20 days/year10 days/yearStandard entitlements
Part-timePro-rataPro-rataBased on hours
CasualLoading paidNot applicable25% loading instead
ContractorNot applicableNot applicableSelf-managed

Compliance​

Fair Work Requirements​

Praxi helps you comply with Australian leave requirements:

RequirementHow Praxi Helps
Record keepingAll leave tracked and auditable
EntitlementsAuto-calculates based on service
Request processDocumented approval workflow
Balance visibilityStaff can always see balances

Medical Certificates​

Leave DurationCertificate Required
1-2 daysTypically not required
3+ daysUsually required
PatternsMay request for patterns

Configure certificate requirements in leave policy settings.

Reporting​

Available Reports​

ReportContents
Leave BalancesCurrent balances by staff
Leave TakenLeave used in period
Leave LiabilityFinancial value of accrued leave
CoverageDays with reduced staffing
PatternsPersonal leave patterns

Running Reports​

  1. Go to Reports → Payroll → Leave
  2. Select report type
  3. Set date range
  4. Filter as needed
  5. Export to Excel or PDF

Notifications​

Automatic Notifications​

EventWhoChannel
Request submittedManagerEmail + in-app
Request approvedStaffEmail + in-app
Request rejectedStaffEmail + in-app
Low balanceStaffIn-app
Coverage gapManagersEmail

Best Practices​

For Practice Owners​

  1. Set clear policies - Document leave rules and processes
  2. Plan ahead - Encourage advance notice for leave
  3. Monitor patterns - Watch for concerning trends
  4. Ensure coverage - Always have backup plans
  5. Track liability - Review accrued leave regularly

For Staff​

  1. Request early - More notice = easier approval
  2. Check balance - Verify before requesting
  3. Consider team - Avoid peak periods
  4. Communicate - Handover before leave
  5. Provide certificates - When required

Troubleshooting​

Balance Incorrect​

  1. Check accrual settings
  2. Review adjustment history
  3. Verify start date
  4. Check employment type
  5. Contact payroll if needed

Request Not Appearing​

  1. Verify request was submitted
  2. Check manager assignments
  3. Look in correct date range
  4. Refresh the page

Calendar Not Blocking​

  1. Confirm leave is approved
  2. Check availability sync settings
  3. Verify date range correct
  4. Clear browser cache

Who can manage leave​

All staff can view their own leave balances, submit leave requests, and check the impact of upcoming leave on their schedule. Practice owners and practice managers approve and reject leave requests across the practice, manage leave policies, adjust balances, and view team-wide leave reports.

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