Public Holidays

Configure public holiday calendars to automatically manage practice availability, staff leave, and appointment scheduling.

Overview

Praxi automatically loads Australian public holidays and blocks bookings on those days (unless you choose to operate).

Feature	Description
Auto-loaded calendars	National + state holidays pre-configured
Booking blocking	Prevents appointments on holidays
Staff leave	Auto-marks public holiday leave
Override option	Open specific days if needed
Custom holidays	Add practice-specific closures

Configuring Public Holidays

Selecting Your State

1. Go to Settings → Public Holidays
2. Select your primary state/territory
3. Additional states auto-included (national holidays)
4. Save configuration

State	Example Holidays
National	New Year's Day, Australia Day, Good Friday, Easter Monday, ANZAC Day, King's Birthday, Christmas, Boxing Day
VIC	Melbourne Cup Day, Grand Final Friday
NSW	Bank Holiday
QLD	Royal Queensland Show (Brisbane area)
SA	Adelaide Cup Day, Proclamation Day
WA	Western Australia Day
TAS	Recreation Day (Northern TAS)
NT	May Day, Picnic Day
ACT	Canberra Day, Family & Community Day, Reconciliation Day

Multi-Location Practices

For practices across multiple states:

1. Go to Settings → Locations
2. Edit each location
3. Set state for that location
4. Holidays apply per-location

Holiday Calendar

Viewing Holidays

1. Go to Settings → Public Holidays
2. View calendar showing:
   • All holidays for the year
   • State-specific holidays
   • Custom closures
3. Click a date for details

Holiday Details

Field	Description
Name	Holiday name
Date	When it falls
Type	National, state, or custom
Scope	All locations or specific
Status	Closed (default) or open

Operating on Holidays

Opening on a Public Holiday

If you need to operate on a holiday:

1. Go to Settings → Public Holidays
2. Find the holiday
3. Click Override
4. Select:
   • All locations or specific
   • Full day or specific hours
   • All practitioners or specific
5. Save override

Holiday Roster

When operating on holidays:

1. Create a holiday roster
2. Staff can opt-in or be rostered
3. Apply appropriate penalty rates
4. Block non-rostered practitioners

Custom Closures

Adding Practice Closures

For non-public holidays (e.g., staff training days):

1. Go to Settings → Public Holidays
2. Click Add Closure
3. Configure:
   • Name (e.g., "Staff Training Day")
   • Date(s)
   • Locations affected
   • Recurrence (if annual)
4. Save

Common Custom Closures

Closure	Typical Dates
Christmas shutdown	Dec 24 - Jan 2
Staff training	Quarterly
Practice conference	Annual
Building maintenance	As needed

Managing Closures

Action	How
Edit closure	Click closure → Edit
Delete closure	Click closure → Delete
Make recurring	Set annual recurrence
Notify clients	Auto-notification option

Impact on Bookings

Automatic Blocking

When a holiday is configured:

• Online booking blocked for that day
• Reception sees "Holiday" status
• Existing appointments flagged
• Calendar shows closure

Existing Appointments

For appointments already booked on a holiday:

1. The system flags them for review
2. Open the Calendar and locate the flagged appointments
3. Choose action:
   • Cancel with notification
   • Reschedule
   • Keep (if opening that day)

Client Notifications

Configure automatic notifications:

1. Before closure - Remind clients practice will be closed
2. Appointment affected - Notify if booking on closed day
3. Re-opening - Welcome back message

Staff Leave Integration

Automatic Leave

On public holidays:

• Staff automatically marked on leave
• Leave type: "Public Holiday"
• Doesn't deduct from leave balance
• Shows on timesheets

Part-Time Staff

For part-time staff:

Scenario	Treatment
Holiday falls on usual work day	Public holiday leave
Holiday falls on non-work day	No leave recorded
Pro-rata consideration	Configure in leave settings

Payroll Impact

Penalty Rates

If staff work on public holidays:

Scenario	Typical Rate
Full-time/part-time	250% (2.5x)
Casual	275% (2.75x)
Sunday + public holiday	Check award

Award Variations Penalty rates vary by award. Configure your applicable

rates in Settings > Payroll > Penalty Rates. :::

Holiday Pay

For staff not working:

• Full-time: Paid for ordinary hours
• Part-time: Paid if holiday falls on usual day
• Casual: No payment (but loading applies if worked)

Reporting

Holiday Reports

Report	Contents
Holiday Calendar	All holidays for year
Closures	Practice closure history
Holiday Worked	Staff who worked holidays
Penalty Costs	Holiday penalty rate costs

Generating Reports

1. Go to Reports → Practice → Holidays
2. Select report type
3. Set date range
4. Export to PDF or Excel

Year Planning

Annual Review

At the start of each year:

1. Review upcoming holidays
2. Plan any closures
3. Set any holiday operating days
4. Communicate to team
5. Update client-facing schedules

Holiday Calendar Sync

Praxi automatically syncs Australian public holidays from an external calendar service (Nager.Date API). This runs on a scheduled basis, but you can also trigger a manual sync:

1. Go to Settings → Public Holidays
2. Click Sync Holidays
3. Select the year to sync
4. Praxi fetches the latest national and state holidays and updates your calendar

The sync:

• Updates holiday dates when they change
• Accounts for observed holidays (when date falls on weekend)
• Applies state-specific rules
• Does not overwrite your custom practice closures

Best Practices

1. Review annually - Check holiday settings each January
2. Plan closures early - Give clients notice
3. Consider partial opening - Emergency hours only
4. Communicate clearly - Update website, voicemail
5. Check payroll setup - Ensure penalty rates correct
6. Document overrides - Note why opening on holidays

Troubleshooting

Bookings Allowed on Holiday

1. Check holiday is in calendar
2. Verify location matches
3. Check for override settings
4. Clear calendar cache

Wrong State Holidays

1. Go to Settings → Locations
2. Verify state for each location
3. Update if incorrect
4. Re-sync holiday calendar

Staff Not Getting Holiday Pay

1. Check employment type settings
2. Verify rostered days
3. Review leave policy
4. Check payroll integration

Permissions

Action	Required Permission
View holidays	Any authenticated user
Add custom closures	Practice owner
Edit custom closures	Practice owner
Delete custom closures	Practice owner
Sync holidays from API	Practice owner

System holidays (national and state-specific) cannot be edited or

deleted. Only organisation-specific custom closures can be modified. :::

Related

• Leave Management
• Organisation Settings
• Calendar Overview
• Timesheets

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