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Practitioner Profile

Your practitioner profile stores your professional credentials, registration details, specialisations, and public-facing biography. Keeping this information up to date ensures accurate Medicare claiming, correct credential display, and compliance with AHPRA registration requirements.

Overview​

The profile is divided into sections covering your identity, qualifications, registration, and practice preferences.

SectionWhat It Contains
Personal DetailsName, preferred name, pronouns, contact details, profile photo
QualificationsDegrees, certifications, and professional memberships
AHPRA RegistrationRegistration number, type, endorsements, expiry date
Provider NumbersMedicare provider numbers per practice location
SpecialisationsAreas of practice, client populations, therapeutic modalities
BiographyPublic-facing bio for the practice website and client portal
AvailabilityDefault working hours and appointment preferences

Getting Started​

Accessing Your Profile​

  1. Click your avatar in the top-right corner of the screen
  2. Select Profile, or navigate to Settings > Practitioner Profile

Completing Your Profile​

When you first join a practice on Praxi, complete each section of your profile. Some fields are pre-populated from your registration details if the practice owner entered them when adding you to the team.

Key Features​

AHPRA Registration​

Enter your AHPRA registration details so Praxi can track renewal dates and display your credentials correctly.

FieldDescriptionExample
Registration numberYour AHPRA registration numberPSY0001234567
Registration typeGeneral, provisional, non-practisingGeneral
Registration divisionPsychology, physiotherapy, OT, etc.Psychology
EndorsementsAreas of practice endorsement (PsyBA)Clinical psychology
Expiry dateRegistration renewal date30 November 2027
ConditionsAny conditions on your registrationNone

Praxi sends automated reminders as your registration expiry date approaches:

  • 30 days before — first notice to begin the renewal process
  • 14 days before — second notice
  • 7 days before — urgent notice
Registration expiry alerts are force-enabled and cannot be turned off.

Practising with an expired registration is a criminal offence under the National Law. :::

Provider Numbers​

Medicare provider numbers are location-specific. If you work across multiple practice locations, enter a provider number for each.

  1. In the Provider Numbers section, click Add Provider Number
  2. Select the practice location
  3. Enter the provider number issued by Services Australia
  4. Save

Provider numbers are used automatically when generating Medicare claims for appointments at that location.

Qualifications​

List your professional qualifications to maintain a complete credentials register.

FieldDescription
Qualification namee.g., Master of Clinical Psychology
Institutione.g., University of Melbourne
Year completede.g., 2019
Qualification typeDegree, diploma, certificate, fellowship

Professional Memberships​

Record your memberships with professional bodies:

  • Australian Psychological Society (APS)
  • Australian Association of Psychologists Inc. (AAPi)
  • Australian Physiotherapy Association (APA)
  • Occupational Therapy Australia (OTA)
  • Other relevant associations

Include your membership number and renewal date. Praxi tracks renewals alongside your registration.

Specialisations​

Define your areas of expertise to help with client matching, referral routing, and your public profile.

CategoryExamples
Client populationsChildren, adolescents, adults, older adults, couples, families
Presenting issuesAnxiety, depression, PTSD, ADHD, eating disorders, chronic pain
Therapeutic modalitiesCBT, ACT, DBT, EMDR, schema therapy, psychodynamic
Special interestsPerinatal mental health, neurodiversity, LGBTQIA+, culturally diverse communities
LanguagesLanguages spoken for clinical practice

Biography​

Your biography appears on the practice website (if integrated) and in the Client Portal. Write a professional summary that helps prospective clients understand your approach and expertise.

Tips for a good bio:

  • Write in third person or first person consistently
  • Mention your qualifications and areas of specialisation
  • Describe your therapeutic approach in plain language
  • Keep it between 150 and 300 words
  • Avoid clinical jargon that clients may not understand

Availability Preferences​

Set your default working hours and appointment preferences:

  • Working days — which days of the week you are available
  • Working hours — your start and end times for each day
  • Appointment duration defaults — your preferred default session length
  • Buffer time — minimum gap between appointments
  • Telehealth availability — whether you offer video sessions

These preferences feed into the scheduling system and are used when clients book online.

Permissions​

ActionRequired Permission
Edit own profileAll practitioners, interns
View other practitioners' profilesAll authenticated users
Edit another practitioner's profilePractice owner, practice manager
Manage provider numbersPractice owner, practice manager, the practitioner themselves
View credentials registerPractice owner, practice manager

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