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Booking an Appointment Online

If your practice has online booking enabled, you can book appointments directly through the portal.

How to book​

  1. Choose the appointment type — if your practice offers more than one (skipped automatically when there's only one)
  2. Select your practitioner — Choose who you would like to see
  3. Choose a date — Pick a date from the calendar (past dates are not available)
  4. Choose a time — Select from the available time slots shown for that day
  5. Add notes (optional) — Add any topics you would like to discuss, which your practitioner will see before the session
  6. Confirm your booking — Review the details and tap Confirm Booking

You will receive a confirmation email once your appointment is booked. You can view and manage it from your appointments page.

Requesting an appointment​

If online booking is not available, you can submit an appointment request. Your practice will review your request and confirm a time with you.

Recurring appointments​

If you see your practitioner regularly, you can request a series of recurring appointments. Choose your preferred frequency (such as weekly or fortnightly) and the number of sessions, and your practitioner will review and confirm the schedule.

Cancellation policy​

Your practice may have a cancellation policy. Check the confirmation screen for details about notice periods and fees.