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Viewing Your Invoices

See all your invoices and payment history in the portal.

Billing dashboard​

When you open Billing & funding in the portal menu, you will see three summary cards:

  • Current Balance — what you currently owe
  • Overdue Amount — anything past its due date
  • Next Payment Due — your next upcoming payment

Finding your invoices​

  1. Tap Billing & funding in the portal menu
  2. Switch between the Outstanding and Paid tabs — overdue invoices appear at the top of Outstanding
  3. Tap an invoice to see the full details

Invoice details​

Each invoice shows:

  • Date of service
  • Practitioner name
  • Service description and line items
  • Total amount and outstanding balance
  • Payment status (paid, unpaid, partially paid, overdue)
  • Medicare or health fund rebate details (if applicable)

Downloading invoices​

You can download any invoice as a PDF:

  1. Open the invoice details
  2. Tap the download option
  3. The PDF will be saved to your device

Receipts​

After making a payment, you can view and download receipts from the Receipts page in the portal. Receipts are also emailed to you automatically.

Questions about a charge?​

If you have questions about an invoice or believe there is an error, contact your practice through the portal's secure messaging or call them directly.