Safety Resources
If you or someone you know is in immediate danger, call 000 (Triple Zero).
Crisis support services
These services are free, confidential, and available 24 hours a day, 7 days a week:
| Service | Phone | Website |
|---|---|---|
| Lifeline | 13 11 14 | lifeline.org.au |
| Beyond Blue | 1300 22 4636 | beyondblue.org.au |
| 13YARN (Aboriginal & Torres Strait Islander) | 13 92 76 | 13yarn.org.au |
| Suicide Call Back Service | 1300 659 467 | suicidecallbackservice.org.au |
| Kids Helpline (ages 5-25) | 1800 55 1800 | kidshelpline.com.au |
Text and online support
- Lifeline text: Text 0477 13 11 14
- Beyond Blue webchat: beyondblue.org.au/get-support
- QLife (LGBTIQ+ support): 1800 184 527 or qlife.org.au
Domestic and family violence
| Service | Phone |
|---|---|
| 1800RESPECT | 1800 737 732 |
| Men's Referral Service | 1300 766 491 |
Your safety plan
If your practitioner has shared a safety plan with you, you can access it at any time from the Safety Plan page in the portal. Your safety plan may include:
- Personal warning signs and coping strategies
- Emergency contacts and professional support contacts
- Steps to keep yourself safe
Even if your practitioner has not shared a safety plan, the portal always provides access to the Australian crisis resources listed above.
Talk to your practitioner
If you are experiencing a crisis or feeling unsafe, let your practitioner know. You can:
- Send a secure message through the portal
- Call your practice directly
- Mention it at your next appointment
Your practitioner is there to help and can connect you with appropriate support.
Important note
This page provides general information about Australian crisis services. It is not a substitute for professional advice. If you are in immediate danger, always call 000.