Payment Plans
If your practice offers payment plans, you can spread payments over time.
Setting up a payment plan
You can create a payment plan yourself from the Payment Plans page in the portal:
- Go to Payment Plans in the portal menu
- View invoices that are eligible for a payment plan
- Select the invoices you would like to include
- Choose the number of instalments and frequency
- Confirm your plan
Your plan will show:
- Total amount
- Number of instalments
- Payment dates and amount per instalment
Managing your plan
View your active payment plans under Payment Plans in the portal. From there you can:
- See upcoming payments and their dates
- Review payments already made
- Check the remaining balance
- Make an early payment to pay ahead of schedule
- Update the payment method on the plan
- Cancel the plan if needed (a reason is required)
Payment history
Each payment plan tracks its full payment history. Tap a plan to see the details of every payment made.
Questions about billing
Contact your practice directly for any billing questions or to discuss payment options.