Viewing Your Documents

Documents shared by your practitioner are available in the portal.

Accessing documents

1. Tap Documents in the portal menu
2. Browse your documents — each shows the title, type, date, and who shared it
3. Tap a document to view its details
4. Use the download link to save a copy to your device

Download links expire after one hour for security. If a link has expired, simply reload the page to generate a new one.

Types of documents

• Letters (e.g., referral letters, GP correspondence)
• Reports and assessment summaries
• Care plans and treatment summaries
• Consent forms
• Educational resources shared by your practitioner

Uploading documents

You can upload documents for your practice, such as:

• Insurance cards or documentation
• Referral letters from your GP
• Signed consent forms
• Other administrative documents

To upload a document:

1. Go to the Documents page
2. Tap the upload option
3. Choose a file from your device (PDF, images, or common document formats, up to 10 MB)
4. Add a title and any notes if you wish
5. Submit

All uploaded files are scanned for viruses before being stored.

Document security

Documents are encrypted and only accessible to you and your authorised practitioners. All access is logged for your protection.